Fraud of any type is disconcerting.  My recent experience with online fraud proves my point that regular Joes like myself can fight back and be part of the solution against fraud.

On December 22 I received a mobile alert on my phone indicating someone from my household was shopping online at a retailer we frequently shop.

I’ve enacted the mobile alerting capability that my credit card issuer offers so I get alerts when card-not-present (CNP) transactions are run. The value of the transaction was around $28 so I just assumed one of the other accountholders on the account was buying some last minute gifts.

A few minutes later I received second alert from the same online retailer indicating another transaction had gone through. This time the amount was $512.

I was caught off card by the amount. At first I thought I was going to be the recipient of some really cool stuff. But that feeling changed quickly to concern.

I don’t know about you, but in my house we normally chat first about big purchases (even if they are to be given as gifts).  I called the other accountholder quickly who confirmed they had not been shopping online at all and had no insight to the transactions.

I immediately called my credit card issuer who promptly cancelled the card and noted the two transactions as fraudulent. This was a simple and easy process and I commend my card company for making it this efficient. They even overnighted me new cards knowing that I still needed to do some last minute Christmas purchasing.   – See more at: http://www.aciworldwide.com/what-we-know/expert-view/2015/december/i-was-a-victim-of-online-fraud-at-the-holidays-almost.aspx#sthash.ismX0Fe6.dpuf

 

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